Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend. / Prayag, Girish; Hosany, Sameer; Muskat, Birgit; del Chiappa, Giacomo.

In: Journal of Travel Research, Vol. 56, No. 1, 01.01.2017, p. 41-54.

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Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend. / Prayag, Girish; Hosany, Sameer; Muskat, Birgit; del Chiappa, Giacomo.

In: Journal of Travel Research, Vol. 56, No. 1, 01.01.2017, p. 41-54.

Research output: Contribution to journalArticlepeer-review

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Author

Prayag, Girish ; Hosany, Sameer ; Muskat, Birgit ; del Chiappa, Giacomo. / Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend. In: Journal of Travel Research. 2017 ; Vol. 56, No. 1. pp. 41-54.

BibTeX

@article{d28d87801ec84f31943291531ae9e32d,
title = "Understanding the Relationships between Tourists{\textquoteright} Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend",
abstract = "The purpose of this study is to empirically test an integrative model linking tourists{\textquoteright} emotional experiences, perceived overall image, satisfaction, and intention to recommend. The model was tested using data collected from domestic tourists visiting Sardinia, Italy. Results show that tourists{\textquoteright} emotional experiences act as antecedents of perceived overall image and satisfaction evaluations. In addition, overall image has a positive influence on tourist satisfaction and intention to recommend. The study expands current theorizations by examining the merits of emotions in tourist behavior models. From a practical perspective, the study offers important implications for destination marketers.",
author = "Girish Prayag and Sameer Hosany and Birgit Muskat and {del Chiappa}, Giacomo",
year = "2017",
month = jan,
day = "1",
doi = "10.1177/0047287515620567",
language = "English",
volume = "56",
pages = "41--54",
journal = "Journal of Travel Research",
issn = "0047-2875",
publisher = "SAGE Publications Ltd",
number = "1",

}

RIS

TY - JOUR

T1 - Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend

AU - Prayag, Girish

AU - Hosany, Sameer

AU - Muskat, Birgit

AU - del Chiappa, Giacomo

PY - 2017/1/1

Y1 - 2017/1/1

N2 - The purpose of this study is to empirically test an integrative model linking tourists’ emotional experiences, perceived overall image, satisfaction, and intention to recommend. The model was tested using data collected from domestic tourists visiting Sardinia, Italy. Results show that tourists’ emotional experiences act as antecedents of perceived overall image and satisfaction evaluations. In addition, overall image has a positive influence on tourist satisfaction and intention to recommend. The study expands current theorizations by examining the merits of emotions in tourist behavior models. From a practical perspective, the study offers important implications for destination marketers.

AB - The purpose of this study is to empirically test an integrative model linking tourists’ emotional experiences, perceived overall image, satisfaction, and intention to recommend. The model was tested using data collected from domestic tourists visiting Sardinia, Italy. Results show that tourists’ emotional experiences act as antecedents of perceived overall image and satisfaction evaluations. In addition, overall image has a positive influence on tourist satisfaction and intention to recommend. The study expands current theorizations by examining the merits of emotions in tourist behavior models. From a practical perspective, the study offers important implications for destination marketers.

U2 - 10.1177/0047287515620567

DO - 10.1177/0047287515620567

M3 - Article

VL - 56

SP - 41

EP - 54

JO - Journal of Travel Research

JF - Journal of Travel Research

SN - 0047-2875

IS - 1

ER -