Managing Online Service Failure and Recovery Strategies in the Fashion Industry : An Empirical Study. / Dipen, R; Appiah, Dominic; Okafor, S.

In: Interdisciplinary Journal of Economics and Business Law, Vol. 9, 2020, p. 159-197.

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)159-197
Number of pages39
JournalInterdisciplinary Journal of Economics and Business Law
Publication statusPublished - 2020

ID: 43638281