Digi-housekeeping : The Invisible Work of Flexibility. / Whiting, Rebecca; Symon, Gillian.

In: Work, Employment and Society, 19.06.2020, p. 1-18.

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Digi-housekeeping : The Invisible Work of Flexibility. / Whiting, Rebecca; Symon, Gillian.

In: Work, Employment and Society, 19.06.2020, p. 1-18.

Research output: Contribution to journalArticlepeer-review

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Whiting, Rebecca ; Symon, Gillian. / Digi-housekeeping : The Invisible Work of Flexibility. In: Work, Employment and Society. 2020 ; pp. 1-18.

BibTeX

@article{36892e2ef8464e4088b20faa327c91a7,
title = "Digi-housekeeping: The Invisible Work of Flexibility",
abstract = "From an analysis of everyday practices of flexible working captured in video diaries, a form of pervasive but invisible support work is identified and presented. Labelled {\textquoteleft}digi-housekeeping{\textquoteright} this is work that is required to maintain the digital tools that enable flexible working, and incorporates the tasks of clearing, sorting, preparing, provisioning and trouble-shooting. Through the sociocultural processes of responsibilization, personalization and work extension, interpreted here as emblematic of wider neoliberal contemporary work arrangements, digi-housekeeping is devalued and made invisible, characterising these tasks as not {\textquoteleft}real{\textquoteright} work. Classifying these tasks as not {\textquoteleft}real{\textquoteright} work is a new kind of boundary work that supports the continuing displacement of work activities onto individual workers. It is argued that such tasks need to be made visible in order to address feelings of work intensification.",
keywords = "Digi-housekeeping; digital technology; flexible working; invisible work; work intensification",
author = "Rebecca Whiting and Gillian Symon",
year = "2020",
month = jun,
day = "19",
doi = "10.1177/0950017020916192",
language = "English",
pages = "1--18",
journal = "Work, Employment and Society",
issn = "0950-0170",
publisher = "SAGE Publications Ltd",

}

RIS

TY - JOUR

T1 - Digi-housekeeping

T2 - The Invisible Work of Flexibility

AU - Whiting, Rebecca

AU - Symon, Gillian

PY - 2020/6/19

Y1 - 2020/6/19

N2 - From an analysis of everyday practices of flexible working captured in video diaries, a form of pervasive but invisible support work is identified and presented. Labelled ‘digi-housekeeping’ this is work that is required to maintain the digital tools that enable flexible working, and incorporates the tasks of clearing, sorting, preparing, provisioning and trouble-shooting. Through the sociocultural processes of responsibilization, personalization and work extension, interpreted here as emblematic of wider neoliberal contemporary work arrangements, digi-housekeeping is devalued and made invisible, characterising these tasks as not ‘real’ work. Classifying these tasks as not ‘real’ work is a new kind of boundary work that supports the continuing displacement of work activities onto individual workers. It is argued that such tasks need to be made visible in order to address feelings of work intensification.

AB - From an analysis of everyday practices of flexible working captured in video diaries, a form of pervasive but invisible support work is identified and presented. Labelled ‘digi-housekeeping’ this is work that is required to maintain the digital tools that enable flexible working, and incorporates the tasks of clearing, sorting, preparing, provisioning and trouble-shooting. Through the sociocultural processes of responsibilization, personalization and work extension, interpreted here as emblematic of wider neoliberal contemporary work arrangements, digi-housekeeping is devalued and made invisible, characterising these tasks as not ‘real’ work. Classifying these tasks as not ‘real’ work is a new kind of boundary work that supports the continuing displacement of work activities onto individual workers. It is argued that such tasks need to be made visible in order to address feelings of work intensification.

KW - Digi-housekeeping; digital technology; flexible working; invisible work; work intensification

U2 - 10.1177/0950017020916192

DO - 10.1177/0950017020916192

M3 - Article

SP - 1

EP - 18

JO - Work, Employment and Society

JF - Work, Employment and Society

SN - 0950-0170

ER -