Dr Amany Elbanna

Personal profile

Fellow of The Higher Education Academy

Deputy Director of Graduate Studies

- Former Programme Director - MSc Project Management

- Former Programme Director - MSc Business Information Systems

Personal profile


Amany Elbanna is a Reader (Associate Professor) in Information Systems.  She holds a MSc and PhD in information systems from The London School of Economics and Political Science. Amany's research revolves around two main streams: 1) platform economy including service platforms, volunteering, emergency management, humanitarian platforms, government platforms, crowdsourcing and crowd funding.  2) Systems development, delivery and impact. In this stream she studies different technologies in context.  Research published following this stream covers topics such as ERP, e-procurement, VR, IS project management, Agile software development. Amany has a wide experience in different industrial contexts and sectors including manufacturing, financial services, healthcare, food and beverages, postal services, government and public sector and emergency response.


Amany is the past Chair of the Special Interest Group on Enterprise Systems (SIG ENTSYS) at the premier Association of Information Systems (AIS).  She served as co-Chair of the Doctoral Consortium of the Mediterranean Conference of Information Systems in 2009, Program Chair of IFIP WG 8.6 Conference in 2016 and 2017 (International Federation of Information Processing Working Group on Technology Adoption and Transfer), Chair of ECIS 2018 Workshops and Panels (European Conference of Information Systems) and chaired and participated in panels in many premier IS conferences including International Conference of Information Systems (ICIS), European Conference in Information Systems (ECIS) and IFIP WG 8.6.


Amany is an Associate Editor of Information Systems Journal and a member of the Editorial Board of Information & Management, Journal of the Association of Information Systems (JAIS), Information Technology & People, Scandinavian Journal of Information Systems and Journal of Enterprise Information Management.  She won Reviewer's Recognistion Award from the Journal of the Association of Information Systems (JAIS) in 2016.  She is a reviewer for most top IS journals and a number of top management journals including Information Systems Research (ISR), MIS Quarterly (MISQ), European Journal of Information Systems (EJIS),  The Journal of Strategic Information Systems (JSIS), Journal of Information Technology (JIT), Information Systems Journal (ISJ), Journal of the Association of Information Systems (JAIS), Information & Organization (I&O), Information Technology and People (IT&P), MISQ Executive, Management Science, Organization Studies, Nonprofit and Voluntary Sectory Quarterly.  

Amany is a regular speaker in industry and her research is featured in The Financial Times and The Manufacturing Magazine.  She is a founding member and current Director of Professional Development of teh UK Chapter of the Association of Change Management Professionals (ACMP). Her work is published in internationally leading journals including the European Journal of Information Systems, the Journal of Strategic Information Systems, Journal of Information Technology, IEEE Software, The Data Base, Information Technology and People, Communications of the AIS, Information Systems Frontier, Journal of Enterprise Information Management and in the proceedings of many international IS conferences including the International Conference of Information Systems (ICIS), The European Conference of Information Systems (ECIS), International Federation of Information Processing (IFIP) WG 8.6 and WG 8.2, Americas Conference of Information Systems (AMCIS), Mediterranian Conference of IS (MCIS), Bled e-Commerce Conference in addition to many international workshops. 


Amany is happy to discuss with and supervise PhD students in areas related to her current research interests and welcome discussion with potential PhD applicants in the following areas:

- Platform economy

- Crowdsourcing and social technologies,

- Digital Infrastructure and cloud computing,

- IS project management, Agile software development and IT operations.

- IT in emergency mangement, humanitarian, construction, healthcare and financial organisations.



Refereed Journal Papers

Elbanna, A. 2016. Doing ‘Sociomateriality’ Research in Information Systems. The DATA BASE for Advances in Information Systems, Forthcoming.


Elbanna, A. and Sarker, S (2015) Risks of Agile Software Development: Learning from Adopters, IEEE Software, Forthcoming. 


Elbanna, A. and Linderoth, H. (2014) The formation of technology mental models: the case of voluntary use of technology in organizational setting. Information Systems Frontier. Online from 19 June 2014.  DOI 10.1007/S10796-014-9513-6.


Dwivedi, Y., Wastell, D., Laumer, S., Henriksen, H.Z.  Michael D. Myers, Bunker, D.,  Elbanna, A., Ravishankar M.N. and Shirish C. Srivastava (2014) Research on Information Systems Failures and Successes: Status Update and Future Directions, Information Systems Frontier,  http://link.springer.com/article/10.1007/s10796-014-9500-y 

Elbanna, A. and Newman, M (2013) "The rise and decline of the ETHICS methodology of systems implementation: lessons for IS research", Journal of Information Technology, doi:10.1057/jit.2013.7,



Elbanna, A. (2013) "Top Management Support in Multiple-Project Environments: An in-practice view", European Journal of Information Systems, Vol. 22, pp. 278-294.



McGrath, K., Elbanna, A., Hercheui, M., Panagiotopoulos, P. and Saad, E., (2012) "Exploring the democratic potential of online social networking: The scope and limitations of e-participation", Communications of the Association for Information Systems, Vol. 30, Article 16.


Elbanna, A. (2010) "Rethinking IS project boundaries in practice: A multiple-projects perspective," Journal of Strategic Information Systems (19:1), p. 39-51.


Elbanna, A.R.  (2010) "From intention to use to actual rejection: the journey of an e-procurement system," Journal of Enterprise Information Management (23:1), p. 81-99.


Elbanna, AR (2009) Actor Network Theory in ICT Research: A wider lens of enquiry. International Journal of Actor-Network Theory and Technological Innovation, vol 1, no.3, p.1-14


Elbanna, AR (2008) Strategic systems implementation:  diffusion through drift, Journal of Information Technology, Vol. 23, p. 89-96.


Elbanna AR (2007) Implementing an integrated system in a socially dis-integrated enterprise:  a critical view of ERP enabled integration. Information Technology & People. 20:2, p. 121-139.


Elbanna AR (2006) The validity of the improvisation argument in the implementation of rigid technology.  Journal of Information Technology, 21, p. 165-175



Refereed Conference papers

Shahid, A. R., & Elbanna, A. 2016. Who is in Control in Crowdsourcing Initiatives? An examination of the case of crowddmapping, International Federation of Information Processing (IFIP), working group 8.6. Sweden.


Elbanna, A. 2016. The Roots of the Sociomaterial Thinking in Information Systems Research: a view on history and methodology, UKAIS. Oxford.

Shahid, A. R., and Elbanna, A. 2015. "The Impact of Crowdsourcing on Organisational Practices: The Case Of Crowdmapping," in European Conference of Information Systems (ECIS): Munster, Germany.


Elbanna, A., and Linderoth, H.C.J. 2013. "Tracing Success in the Voluntary Use of Open Technology in Organisational Setting," International Federation of Information Processing (IFIP) 8.6, Y.K. Dwivedi, H.Z. Henriksen, D. Wastell and R. De (eds.), Bangalore, India: Springer, pp. 89-104.


Elbanna, A. (2012) Making Business Sense of Ambiguous Technology: The case of Second Life, The European Conference of Information Systems (ECIS 2012).


Ali, S. and Elbanna, A. (2012) Exploring Knowledge Management Practices in Agile environment, Researching Agile Development of Information Systems Conference (RAISE), Poster contribution, London.


McGrath, K., Elbanna, A., Hercheui, M., Panagiotopoulos, P. and Saad, E., (2011) Online social networking and citizen engagement: Debating the potential and limitations, 32nd International Conference on Information Systems (ICIS2011)


Elbanna, AR (2008) Not in Silos:  locating ERP project into a complex network- A multiple-project perspective. European Conference of Information Systems, Galway, Ireland.


Elbanna AR (2008) Open Innovation and The Erosion of the Traditional Information Systems Project’s Boundaries. In IFIP International Federation for Information Processing (IFIP) WG 8.6. Open IT-based Innovation: Moving Towards Cooperative IT Transfer and Knowledge Diffusion (eds. Leon, G., Bernardos, A., Casar, J., Kautz, K., and  DeGross, J.). Boston, Springer


Elbanna AR (2007) The inertia of ERP projects:  Diffusion or drift? In International Federation of Information Processing (IFIP) WG 8.6, Manchester, UK.


Elbanna AR (2006) The construction of the relationship between ERP and the organisation through negotiation.  The 14th European Conference of Information Systems (ECIS), Gotenberg.


Elbanna AR (2006) Improvisation as a means of survival and resilience in the implementation of organisation-wide systems.  The International Federation of Information Processing Group 8.6 conference (IFIP 8.6), Ireland 2006 – Poster session.


Elbanna, AR (2003) Achieving social integration to implement ERP systems. In The 11 th European Conference of Information Systems (ECIS), Naples, Italy.


Elbanna, AR (2003) The implications of the local configuration of a standard e-procurement system on the organisation power circuits. In The 16th Bled e-Commerce Conference, Bled.


Book Chapters

Elbanna, A.R. (2011) Applying Actor Network Theory and Managing Controversy, In Information Systems Theory, eds.Dwivedi, Y. K. and Wade,M., Springer.


Elbanna, A.R. (2011) The theoretical and Analytical inclusion of Actor Network Theory and its implication on ICT Research, Actor-Network Theory and Technology Innovation, ed. A. Tatnall, IGI Global.


Elbanna, A. R. (2010) Rigid Technology and Improvised Implementation: The case of ERP systems, In Bricolage, Care and Information Systems, eds, C.Avgerou et al., Palgrave Macmillan.


Elbanna, A. R. (2009) Actor Network Theory and IS research, In Handbook of Research on Contemporary Theoretical Models in Information Systems,eds, Y. Dwivedi et al, IGI Global.


Elbanna, A. R. (2007) …and the social matters, In Enterprise Integration:  Methods, Implementation and technology (Eds, Lam, W. and Shankararamen, V.) Idea Group Inc.

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