Managing service quality for competitive advantage in small engineering firms

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	35-47
Journal	International Journal of Entrepreneurial Behaviour and Research
Volume	5
Issue number	2
Publication status	Published - 1999

Cite this

@article{79f84427b07f48598140604c6767011b,

title = "Managing service quality for competitive advantage in small engineering firms",

author = "Pauline Maclaran and Pauric McGowan",

year = "1999",

language = "English",

volume = "5",

pages = "35--47",

journal = "International Journal of Entrepreneurial Behaviour and Research",

issn = "1758-6534",

publisher = "Emerald Group Publishing Ltd.",

number = "2",

}