Customer service for small firms: a model and some empirical evidence

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	1-8
Journal	Journal of Small Business and Enterprise Development
Volume	3
Issue number	3
Publication status	Published - 1996

Cite this

@article{f61c2e0de6ec4867a8147f95b1284fa4,

title = "Customer service for small firms: a model and some empirical evidence",

author = "Pauline Maclaran",

year = "1996",

language = "English",

volume = "3",

pages = "1--8",

journal = "Journal of Small Business and Enterprise Development",

issn = "1758-7840",

publisher = "Emerald Group Publishing Ltd.",

number = "3",

}