Identity on the line: constructing professional identity in a HR call centre. / Pritchard, Katrina; Symon, Gillian.

In: Work, Employment and Society, Vol. 25, No. 3, 09.2011, p. 434-450.

Research output: Contribution to journalArticlepeer-review

Published

Standard

Identity on the line: constructing professional identity in a HR call centre. / Pritchard, Katrina; Symon, Gillian.

In: Work, Employment and Society, Vol. 25, No. 3, 09.2011, p. 434-450.

Research output: Contribution to journalArticlepeer-review

Harvard

APA

Vancouver

Author

Pritchard, Katrina ; Symon, Gillian. / Identity on the line: constructing professional identity in a HR call centre. In: Work, Employment and Society. 2011 ; Vol. 25, No. 3. pp. 434-450.

BibTeX

@article{68f56d86e591448fa15f5a60b9026271,
title = "Identity on the line: constructing professional identity in a HR call centre",
author = "Katrina Pritchard and Gillian Symon",
year = "2011",
month = sep,
doi = "10.1177/0950017011407970",
language = "English",
volume = "25",
pages = "434--450",
journal = "Work, Employment and Society",
issn = "0950-0170",
publisher = "SAGE Publications Ltd",
number = "3",

}

RIS

TY - JOUR

T1 - Identity on the line: constructing professional identity in a HR call centre

AU - Pritchard, Katrina

AU - Symon, Gillian

PY - 2011/9

Y1 - 2011/9

U2 - 10.1177/0950017011407970

DO - 10.1177/0950017011407970

M3 - Article

VL - 25

SP - 434

EP - 450

JO - Work, Employment and Society

JF - Work, Employment and Society

SN - 0950-0170

IS - 3

ER -