Understanding the link between IS capabilities and cost performance in services: the mediating role of supplier integration

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)669-700
Number of pages32
JournalJournal of Enterprise Information Management
Issue number3
Early online date10 Jun 2021
Publication statusPublished - 14 Mar 2022


  • Cost performance
  • Information systems in operations
  • IS capabilities
  • Neural network
  • Service supply chains
  • Supplier integration

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