@phdthesis{cf7a6b8acf654cdf8087bcdc34e3efb7,
title = "The Use of Conversational AI in the Workplace: Exploring Users{\textquoteright} Experience",
keywords = "Conversational AI, Conversational Agent, Chatbot, Artificial Intelligence PhD, Conversational AI PhD thesis, AI chatbots, Use of AI chatbots at work, future of work, AI at work, Artificial Intelligence in the workplace, AI chatbots PhD, Digital Workplace, Digital Transformation at work, Human AI collaboration, trust in artificial intelligence, Trust in AI, use of conversational AI, use of conversational AI at work, use of conversational AI in the workplace, Artificial Intelligence and employees, Artificial Intelligence user taxonomy, artificial intelligence trust, Chatbots and employees, chatbots at work",
author = "Lorentsa Gkinko",
year = "2023",
month = oct,
day = "11",
language = "English",
school = "Royal Holloway, University of London",
}