Improving Customer Experience Management: A Dynamic Topic Modelling Approach

Mandis Khayati Gargari

Research output: ThesisDoctoral Thesis

48 Downloads (Pure)
Original languageEnglish
QualificationPh.D.
Awarding Institution
Supervisors/Advisors
  • Lycett, Mark, Supervisor
  • Monaghan, Asmat, Advisor
Award date1 Feb 2024
Publication statusPublished - 30 Jan 2024

Keywords

  • Dynamic Topic Modelling
  • Customer Experience

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