TY - JOUR
T1 - Cooperative work practices and knowledge sharing issues: a comparison of viewpoints
AU - Coakes, Elaine
AU - Coakes, James
AU - Rosenberg, Duska
PY - 2008/2
Y1 - 2008/2
N2 - In this paper, we set out to explore the organisational knowledge that evolves from virtual co-operative work experiences. Through case narratives we demonstrate issues that can arise and using the four theoretical viewpoints of sociotechnology, knowledge management, organisational communication theory, and Computer Supported Collaborative Work (CSCW) we develop practical insights into the organisational complexity of computer-supported and virtual teamwork. This complexity, we argue, requires a novel combination of work design factors including participation-related design and computer-supported tools. The outcome is improved communication and a fuller application of organisational knowledge that enhances the design and operation of co-operative work.
AB - In this paper, we set out to explore the organisational knowledge that evolves from virtual co-operative work experiences. Through case narratives we demonstrate issues that can arise and using the four theoretical viewpoints of sociotechnology, knowledge management, organisational communication theory, and Computer Supported Collaborative Work (CSCW) we develop practical insights into the organisational complexity of computer-supported and virtual teamwork. This complexity, we argue, requires a novel combination of work design factors including participation-related design and computer-supported tools. The outcome is improved communication and a fuller application of organisational knowledge that enhances the design and operation of co-operative work.
U2 - doi:10.1016/j.ijinfomgt.2007.10.004
DO - doi:10.1016/j.ijinfomgt.2007.10.004
M3 - Article
SN - 1873-4707
VL - 28
SP - 12
EP - 25
JO - International Journal of Information Management
JF - International Journal of Information Management
IS - 1
ER -