Business Intelligence at Telenor Pakistan

Shazib Ehsan Shaikh, Zahoor Hassan, Bilal Farooq, Abdul Rehman Shahid

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Telenor Pakistan won two “best practices” awards from The Data Warehousing Institute for its business intelligence (BI) infrastructure in 2009 and 2010. In 2011, its Director of BI was promoted to Vice President of BI for the Telenor Group that had stakes in cellular network operations across thirteen countries. The new Director of BI, Rizwan Fazal, had been recruited from a major competitor. With past credentials, existing challenges and future ambitions in mind, his task was now to design a “roadmap” for BI that would satisfy all stakeholders that the unit would indeed progress ahead. The challenge – as he saw it – was, “How do you take what is already a de facto ‘centre-of-excellence’ even further?”
Original languageEnglish
Title of host publication33rd International Conference on Information Systems (ICIS)
Publication statusPublished - 2012
Event33rd International Conference on Information Systems (ICIS) - Orlando, United States
Duration: 16 Dec 201219 Dec 2012


Conference33rd International Conference on Information Systems (ICIS)
Country/TerritoryUnited States

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