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Milena Tekeste
Dr, Dr
Postgraduate research student
,
Centre for Critical and Historical Research on Organisation and Society
https://orcid.org/0000-0002-7807-0506
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Doctoral Thesis
1
Master's Thesis
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Master's Thesis
The Service Profit Chain: Assessing the internal service quality, employee satisfaction and customer satisfaction link within a global telecommunications company
Tekeste, M.
,
1 Sept 2014
, (Unpublished)
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Master's Thesis