Uses, benefits and challenges of using rural community telecentres as tools for development : the Case of Vikwa Community Telecentre in Kasungu, Malawi. / Kapondera, Sellina Khumbo; Namusanya, Dave Mankhokwe.

In: Journal of Development and Communication Studies, Vol. 5, No. 1, 2017, p. 1-21.

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Uses, benefits and challenges of using rural community telecentres as tools for development : the Case of Vikwa Community Telecentre in Kasungu, Malawi. / Kapondera, Sellina Khumbo; Namusanya, Dave Mankhokwe.

In: Journal of Development and Communication Studies, Vol. 5, No. 1, 2017, p. 1-21.

Research output: Contribution to journalArticle

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Kapondera, Sellina Khumbo ; Namusanya, Dave Mankhokwe. / Uses, benefits and challenges of using rural community telecentres as tools for development : the Case of Vikwa Community Telecentre in Kasungu, Malawi. In: Journal of Development and Communication Studies. 2017 ; Vol. 5, No. 1. pp. 1-21.

BibTeX

@article{d72c7322c3c94a58823bbdf9d9d88ea0,
title = "Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi",
abstract = "This paper examines the uses, benefits and challenges of using telecentres as tools for development in Malawi focusing on one community telecentre: Vikwa Community Telecentre in the Kasungu district of Malawi. Quantitative and qualitative data were gathered using a questionnaire administered to 46 users; interviews with the Telecentre Manager; and observation of the categories of people coming to the telecentres; what they were using and challenges sues and challenges within the telecentre. The findings indicate that the users are improving their skills and knowledge, school performance, finding new friends and saving money. The community uses the telecentre to improve work related skills, keep in touch with friends and families and look for jobs. The negative finding is that telecentre usage is uneven as users are generally poor male youths with little education. Furthermore, the users face a number of challenges when using the telecentre. For the telecentre to have more impact on development, the paper recommends that the Vikwa Telecentre should work on attracting all groups of people in the community, change the internet service provider, buy an electricity generator, acquire more books and computers and train staff in customer care.",
author = "Kapondera, {Sellina Khumbo} and Namusanya, {Dave Mankhokwe}",
year = "2017",
doi = "10.4314/jdcs.v5i1.1",
language = "English",
volume = "5",
pages = "1--21",
journal = "Journal of Development and Communication Studies",
number = "1",

}

RIS

TY - JOUR

T1 - Uses, benefits and challenges of using rural community telecentres as tools for development

T2 - the Case of Vikwa Community Telecentre in Kasungu, Malawi

AU - Kapondera, Sellina Khumbo

AU - Namusanya, Dave Mankhokwe

PY - 2017

Y1 - 2017

N2 - This paper examines the uses, benefits and challenges of using telecentres as tools for development in Malawi focusing on one community telecentre: Vikwa Community Telecentre in the Kasungu district of Malawi. Quantitative and qualitative data were gathered using a questionnaire administered to 46 users; interviews with the Telecentre Manager; and observation of the categories of people coming to the telecentres; what they were using and challenges sues and challenges within the telecentre. The findings indicate that the users are improving their skills and knowledge, school performance, finding new friends and saving money. The community uses the telecentre to improve work related skills, keep in touch with friends and families and look for jobs. The negative finding is that telecentre usage is uneven as users are generally poor male youths with little education. Furthermore, the users face a number of challenges when using the telecentre. For the telecentre to have more impact on development, the paper recommends that the Vikwa Telecentre should work on attracting all groups of people in the community, change the internet service provider, buy an electricity generator, acquire more books and computers and train staff in customer care.

AB - This paper examines the uses, benefits and challenges of using telecentres as tools for development in Malawi focusing on one community telecentre: Vikwa Community Telecentre in the Kasungu district of Malawi. Quantitative and qualitative data were gathered using a questionnaire administered to 46 users; interviews with the Telecentre Manager; and observation of the categories of people coming to the telecentres; what they were using and challenges sues and challenges within the telecentre. The findings indicate that the users are improving their skills and knowledge, school performance, finding new friends and saving money. The community uses the telecentre to improve work related skills, keep in touch with friends and families and look for jobs. The negative finding is that telecentre usage is uneven as users are generally poor male youths with little education. Furthermore, the users face a number of challenges when using the telecentre. For the telecentre to have more impact on development, the paper recommends that the Vikwa Telecentre should work on attracting all groups of people in the community, change the internet service provider, buy an electricity generator, acquire more books and computers and train staff in customer care.

U2 - 10.4314/jdcs.v5i1.1

DO - 10.4314/jdcs.v5i1.1

M3 - Article

VL - 5

SP - 1

EP - 21

JO - Journal of Development and Communication Studies

JF - Journal of Development and Communication Studies

IS - 1

ER -