Use of Satisfaction-Satisfaction Matrix (SSM) to evaluate E-Government services from the perspective of Japanese citizens and government service providers. / Wong, Kenny; Nishimoto, Hideki; Nishigaki, Yasuyuki ; Jackson, Stephen.
24th Australasian Conference on Information Systems, Melbourne, AU, 04 - 06 Dec. 2013.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Published
| Original language | English |
|---|---|
| Title of host publication | 24th Australasian Conference on Information Systems, Melbourne, AU, 04 - 06 Dec |
| Publication status | Published - 2013 |
ID: 24058839