Unit-level linkages between employee commitment to the organization, customer service delivery and customer satisfaction. / Conway, Neil; Briner, Rob B.
In: The International Journal of Human Resource Management, Vol. 26, No. 16, 17.12.2014, p. 2039–2061.Research output: Contribution to journal › Article › peer-review
Accepted author manuscript, 226 KB, Word document
Final published version
Original language | English |
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Pages (from-to) | 2039–2061 |
Number of pages | 23 |
Journal | The International Journal of Human Resource Management |
Volume | 26 |
Issue number | 16 |
Early online date | 17 Dec 2014 |
DOIs | |
Publication status | E-pub ahead of print - 17 Dec 2014 |
ID: 22885157