Tracing Success in the Voluntary Use of Open Technology in Organisational Setting. / Elbanna, Amany; Linderoth, Henrik C.J. .

.. 2013. p. 89-104.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Published

Standard

Tracing Success in the Voluntary Use of Open Technology in Organisational Setting. / Elbanna, Amany; Linderoth, Henrik C.J. .

.. 2013. p. 89-104.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Harvard

Elbanna, A & Linderoth, HCJ 2013, Tracing Success in the Voluntary Use of Open Technology in Organisational Setting. in .. pp. 89-104, International Federation of Information Processing (IFIP) 8.6, Bangalore, India, 27/06/13.

APA

Vancouver

Author

BibTeX

@inproceedings{a994512606f2465eb855003c30795550,
title = "Tracing Success in the Voluntary Use of Open Technology in Organisational Setting",
abstract = "Explaining success and failure of IT initiatives is a subject with longtradition in the information system field. However, users{\textquoteright} drivers and motivationof the adoption of voluntary open-ended technology have been understudied.It is not clear why users would choose to adopt a new voluntary technology andhow and why its use options and possibility unfold. In this paper these questionsare examined through the analysis of a longitudinal case study (1994-2012) of telemedicine adoption in a northern Swedish county. The findingsreveal that it is not sufficient to make an open voluntary technology availablefor its users, or passively demand them to use the technology. Successful usewould occur through a continuous interplay between users{\textquoteright} technology mentalmodels and their organisational setting and work practices. When in contradictionwith the latter, users would not consider the system and hence its use couldfade away. Institutional entrepreneurs who have the ability to imagine new anddifferent possibilities and encourage organisational members to experiment andexplore possible use and benefit from the technology could influence the initialmental model.",
keywords = "Information systems success, open technology, voluntary use of technology, telemedicine, institutional routines, technology mental models",
author = "Amany Elbanna and Linderoth, {Henrik C.J.}",
year = "2013",
language = "English",
pages = "89--104",
booktitle = ".",
note = "International Federation of Information Processing (IFIP) 8.6 ; Conference date: 27-06-2013",

}

RIS

TY - GEN

T1 - Tracing Success in the Voluntary Use of Open Technology in Organisational Setting

AU - Elbanna, Amany

AU - Linderoth, Henrik C.J.

PY - 2013

Y1 - 2013

N2 - Explaining success and failure of IT initiatives is a subject with longtradition in the information system field. However, users’ drivers and motivationof the adoption of voluntary open-ended technology have been understudied.It is not clear why users would choose to adopt a new voluntary technology andhow and why its use options and possibility unfold. In this paper these questionsare examined through the analysis of a longitudinal case study (1994-2012) of telemedicine adoption in a northern Swedish county. The findingsreveal that it is not sufficient to make an open voluntary technology availablefor its users, or passively demand them to use the technology. Successful usewould occur through a continuous interplay between users’ technology mentalmodels and their organisational setting and work practices. When in contradictionwith the latter, users would not consider the system and hence its use couldfade away. Institutional entrepreneurs who have the ability to imagine new anddifferent possibilities and encourage organisational members to experiment andexplore possible use and benefit from the technology could influence the initialmental model.

AB - Explaining success and failure of IT initiatives is a subject with longtradition in the information system field. However, users’ drivers and motivationof the adoption of voluntary open-ended technology have been understudied.It is not clear why users would choose to adopt a new voluntary technology andhow and why its use options and possibility unfold. In this paper these questionsare examined through the analysis of a longitudinal case study (1994-2012) of telemedicine adoption in a northern Swedish county. The findingsreveal that it is not sufficient to make an open voluntary technology availablefor its users, or passively demand them to use the technology. Successful usewould occur through a continuous interplay between users’ technology mentalmodels and their organisational setting and work practices. When in contradictionwith the latter, users would not consider the system and hence its use couldfade away. Institutional entrepreneurs who have the ability to imagine new anddifferent possibilities and encourage organisational members to experiment andexplore possible use and benefit from the technology could influence the initialmental model.

KW - Information systems success

KW - open technology

KW - voluntary use of technology

KW - telemedicine

KW - institutional routines

KW - technology mental models

M3 - Conference contribution

SP - 89

EP - 104

BT - .

T2 - International Federation of Information Processing (IFIP) 8.6

Y2 - 27 June 2013

ER -