The influences of negativity and review quality on the helpfulness of online reviews

Philip Wu, Hans van der Heijden, Nikos Korfiatis

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageEnglish
Title of host publicationProceedings of the International Conference on Information Systems (ICIS)
Place of PublicationShanghai
Publication statusPublished - 2011

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