The influences of negativity and review quality on the helpfulness of online reviews. / Wu, Philip; van der Heijden, Hans; Korfiatis, Nikos.

Proceedings of the International Conference on Information Systems (ICIS). Shanghai, 2011.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Published
Original languageEnglish
Title of host publicationProceedings of the International Conference on Information Systems (ICIS)
Place of PublicationShanghai
Publication statusPublished - 2011

ID: 11487568