The Human Value Chain- Higher Education and Managing Customer Expectations in Service Marketing. / Hackley, C.; Hilton, J.
Services Management-New Directions, New Perspectives. ed. / R. Teare; C. Armistead. London : Cassell, 1995.Research output: Chapter in Book/Report/Conference proceeding › Chapter
Published
| Original language | English |
|---|---|
| Title of host publication | Services Management-New Directions, New Perspectives |
| Editors | R. Teare, C. Armistead |
| Place of Publication | London |
| Publisher | Cassell |
| Publication status | Published - 1995 |
ID: 647288