The diffusion of HRM practices in East Asia: Chinese workers in multinational retail firms from Japan. / Gamble, Jos.

Egham : Royal Holloway School of Management, 2008. (School of Management Research Paper Series).

Research output: Working paper

Published

Standard

The diffusion of HRM practices in East Asia: Chinese workers in multinational retail firms from Japan. / Gamble, Jos.

Egham : Royal Holloway School of Management, 2008. (School of Management Research Paper Series).

Research output: Working paper

Harvard

Gamble, J 2008 'The diffusion of HRM practices in East Asia: Chinese workers in multinational retail firms from Japan' School of Management Research Paper Series, Royal Holloway School of Management, Egham. https://doi.org/978-1-905846-16-0

APA

Vancouver

Gamble J. The diffusion of HRM practices in East Asia: Chinese workers in multinational retail firms from Japan. Egham: Royal Holloway School of Management. 2008 Jul. (School of Management Research Paper Series). https://doi.org/978-1-905846-16-0

Author

Gamble, Jos. / The diffusion of HRM practices in East Asia: Chinese workers in multinational retail firms from Japan. Egham : Royal Holloway School of Management, 2008. (School of Management Research Paper Series).

BibTeX

@techreport{5cb45d63b3254314b53515d955dabf74,
title = "The diffusion of HRM practices in East Asia: Chinese workers in multinational retail firms from Japan",
abstract = "Research on the diffusion of organisational practices in multinational enterprises has focussed largely on manufacturing firms in economically developed countries. This paper explores the transfer of human resource management and customer service practices to China by Japanese multinational retail firms. Such firms face competing pressures, the imperative and potential advantages of implementing the default position of taken-for-granted, well tried parent country practices are set against the necessity to gain legitimacy in host environments and to meet the needs and expectations not only of local employees but also customers. The findings highlight the complexity of transfer and indicate that local labour markets constitute a greater barrier to diffusion than cultural differences between multinationals{\textquoteright} parent and host countries.",
keywords = "China, multinationals, organisational practices, diffusion, Japan, service sector",
author = "Jos Gamble",
note = "School of Management Working Paper SoMWP0803<br /> ISBN: 978-1-905846-16-0",
year = "2008",
month = jul,
doi = "978-1-905846-16-0",
language = "English",
series = "School of Management Research Paper Series",
publisher = "Royal Holloway School of Management",
type = "WorkingPaper",
institution = "Royal Holloway School of Management",

}

RIS

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T1 - The diffusion of HRM practices in East Asia: Chinese workers in multinational retail firms from Japan

AU - Gamble, Jos

N1 - School of Management Working Paper SoMWP0803<br /> ISBN: 978-1-905846-16-0

PY - 2008/7

Y1 - 2008/7

N2 - Research on the diffusion of organisational practices in multinational enterprises has focussed largely on manufacturing firms in economically developed countries. This paper explores the transfer of human resource management and customer service practices to China by Japanese multinational retail firms. Such firms face competing pressures, the imperative and potential advantages of implementing the default position of taken-for-granted, well tried parent country practices are set against the necessity to gain legitimacy in host environments and to meet the needs and expectations not only of local employees but also customers. The findings highlight the complexity of transfer and indicate that local labour markets constitute a greater barrier to diffusion than cultural differences between multinationals’ parent and host countries.

AB - Research on the diffusion of organisational practices in multinational enterprises has focussed largely on manufacturing firms in economically developed countries. This paper explores the transfer of human resource management and customer service practices to China by Japanese multinational retail firms. Such firms face competing pressures, the imperative and potential advantages of implementing the default position of taken-for-granted, well tried parent country practices are set against the necessity to gain legitimacy in host environments and to meet the needs and expectations not only of local employees but also customers. The findings highlight the complexity of transfer and indicate that local labour markets constitute a greater barrier to diffusion than cultural differences between multinationals’ parent and host countries.

KW - China

KW - multinationals

KW - organisational practices

KW - diffusion

KW - Japan

KW - service sector

U2 - 978-1-905846-16-0

DO - 978-1-905846-16-0

M3 - Working paper

T3 - School of Management Research Paper Series

BT - The diffusion of HRM practices in East Asia: Chinese workers in multinational retail firms from Japan

PB - Royal Holloway School of Management

CY - Egham

ER -