Subjectivities in motion : Dichotomies in consumer engagements with self-tracking technologies. / Zakariah, Amalina; Hosany, Sameer; Cappellini, Benedetta.

In: Computers in Human Behavior, Vol. 118, 106699, 05.2021.

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Subjectivities in motion : Dichotomies in consumer engagements with self-tracking technologies. / Zakariah, Amalina; Hosany, Sameer; Cappellini, Benedetta.

In: Computers in Human Behavior, Vol. 118, 106699, 05.2021.

Research output: Contribution to journalArticlepeer-review

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@article{bdb848d3a4a54a4abed1fed9b50ec152,
title = "Subjectivities in motion: Dichotomies in consumer engagements with self-tracking technologies",
abstract = "With the rise of self-tracking technologies (STT), self-quantification has become a popular digital consumption phenomenon. Despite recent academic interests, self-tracking practices remain poorly understood, in particular, little is known on how consumers engage with STT and how such behavioural trends produce new subjectivities. This paper adopts a Foucauldian perspective of self-surveillance to explore: how do subjectivities emerge from consumer interactions and engagements with self-tracking technologies? Data were collected from twenty participants using an ethnographic research design over six months consisting of semi-structured interviews and participant observation. The findings reveal two sets of dichotomies in the way consumers engage with STT, categorised as: {\textquoteleft}health and indulgence{\textquoteright} and {\textquoteleft}labour and leisure{\textquoteright}. Through these dichotomies of self-surveillance, four subjectivities emerged: {\textquoteleft}redemptive self{\textquoteright}, {\textquoteleft}awardee{\textquoteright}, {\textquoteleft}loyal{\textquoteright} and {\textquoteleft}innovator{\textquoteright}. Our study presents subjectivities as a continual process of (re)configuration of the self, as consumers move from one dichotomy to another. At the practical level, our findings offer novel approaches to segment consumers by reviewing the different contours of consumer behaviour in their interactions with STT.",
keywords = "self-tracking technology, consumer engagement, subjectivity, dichotomy, self-discipline, typology",
author = "Amalina Zakariah and Sameer Hosany and Benedetta Cappellini",
year = "2021",
month = may,
doi = "10.1016/j.chb.2021.106699",
language = "English",
volume = "118",
journal = "Computers in Human Behavior",
issn = "0747-5632",
publisher = "Elsevier Limited",

}

RIS

TY - JOUR

T1 - Subjectivities in motion

T2 - Dichotomies in consumer engagements with self-tracking technologies

AU - Zakariah, Amalina

AU - Hosany, Sameer

AU - Cappellini, Benedetta

PY - 2021/5

Y1 - 2021/5

N2 - With the rise of self-tracking technologies (STT), self-quantification has become a popular digital consumption phenomenon. Despite recent academic interests, self-tracking practices remain poorly understood, in particular, little is known on how consumers engage with STT and how such behavioural trends produce new subjectivities. This paper adopts a Foucauldian perspective of self-surveillance to explore: how do subjectivities emerge from consumer interactions and engagements with self-tracking technologies? Data were collected from twenty participants using an ethnographic research design over six months consisting of semi-structured interviews and participant observation. The findings reveal two sets of dichotomies in the way consumers engage with STT, categorised as: ‘health and indulgence’ and ‘labour and leisure’. Through these dichotomies of self-surveillance, four subjectivities emerged: ‘redemptive self’, ‘awardee’, ‘loyal’ and ‘innovator’. Our study presents subjectivities as a continual process of (re)configuration of the self, as consumers move from one dichotomy to another. At the practical level, our findings offer novel approaches to segment consumers by reviewing the different contours of consumer behaviour in their interactions with STT.

AB - With the rise of self-tracking technologies (STT), self-quantification has become a popular digital consumption phenomenon. Despite recent academic interests, self-tracking practices remain poorly understood, in particular, little is known on how consumers engage with STT and how such behavioural trends produce new subjectivities. This paper adopts a Foucauldian perspective of self-surveillance to explore: how do subjectivities emerge from consumer interactions and engagements with self-tracking technologies? Data were collected from twenty participants using an ethnographic research design over six months consisting of semi-structured interviews and participant observation. The findings reveal two sets of dichotomies in the way consumers engage with STT, categorised as: ‘health and indulgence’ and ‘labour and leisure’. Through these dichotomies of self-surveillance, four subjectivities emerged: ‘redemptive self’, ‘awardee’, ‘loyal’ and ‘innovator’. Our study presents subjectivities as a continual process of (re)configuration of the self, as consumers move from one dichotomy to another. At the practical level, our findings offer novel approaches to segment consumers by reviewing the different contours of consumer behaviour in their interactions with STT.

KW - self-tracking technology

KW - consumer engagement

KW - subjectivity

KW - dichotomy

KW - self-discipline

KW - typology

U2 - 10.1016/j.chb.2021.106699

DO - 10.1016/j.chb.2021.106699

M3 - Article

VL - 118

JO - Computers in Human Behavior

JF - Computers in Human Behavior

SN - 0747-5632

M1 - 106699

ER -