Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work. / Barrett, Michael; Oborn, Eivor; Orlikowski, Wanda; Yates, JoAnne.

In: Organization Science, Vol. forthcoming, 2011.

Research output: Contribution to journalArticle

Published

Standard

Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work. / Barrett, Michael; Oborn, Eivor; Orlikowski, Wanda; Yates, JoAnne.

In: Organization Science, Vol. forthcoming, 2011.

Research output: Contribution to journalArticle

Harvard

Barrett, M, Oborn, E, Orlikowski, W & Yates, J 2011, 'Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work', Organization Science, vol. forthcoming.

APA

Barrett, M., Oborn, E., Orlikowski, W., & Yates, J. (2011). Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work. Organization Science, forthcoming.

Vancouver

Barrett M, Oborn E, Orlikowski W, Yates J. Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work. Organization Science. 2011;forthcoming.

Author

Barrett, Michael ; Oborn, Eivor ; Orlikowski, Wanda ; Yates, JoAnne. / Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work. In: Organization Science. 2011 ; Vol. forthcoming.

BibTeX

@article{d6de56de3367435c9464b7f1e5b5365b,
title = "Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work",
abstract = "Robotics is a rapidly expanding area of digital innovation with important implications for organizational practice in multi-occupational settings. This paper explores the influence of robotic innovations on the boundary dynamics of three different occupational groups — pharmacists, technicians, and assistants — working in a hospital pharmacy. We extend Pickering{\textquoteright}s tuning approach to examine the temporally emergent process that entangled the mechanical elements and digital inscriptions of a dispensing robot with the everyday practices of hospital pharmacy work. We found that engagement with the robot{\textquoteright}s hybrid and dynamic materiality over time reconfigured boundary relations among the three occupational groups, with important and contradictory consequences for the pharmacy workers{\textquoteright} skills, jurisdictions, status, and visibility. ",
keywords = "Implementation of new technology, robots, digital innovation, materiality, boundaries",
author = "Michael Barrett and Eivor Oborn and Wanda Orlikowski and JoAnne Yates",
year = "2011",
language = "English",
volume = "forthcoming",
journal = "Organization Science",
issn = "1047-7039",
publisher = "INFORMS Inst.for Operations Res.and the Management Sciences",

}

RIS

TY - JOUR

T1 - Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work

AU - Barrett, Michael

AU - Oborn, Eivor

AU - Orlikowski, Wanda

AU - Yates, JoAnne

PY - 2011

Y1 - 2011

N2 - Robotics is a rapidly expanding area of digital innovation with important implications for organizational practice in multi-occupational settings. This paper explores the influence of robotic innovations on the boundary dynamics of three different occupational groups — pharmacists, technicians, and assistants — working in a hospital pharmacy. We extend Pickering’s tuning approach to examine the temporally emergent process that entangled the mechanical elements and digital inscriptions of a dispensing robot with the everyday practices of hospital pharmacy work. We found that engagement with the robot’s hybrid and dynamic materiality over time reconfigured boundary relations among the three occupational groups, with important and contradictory consequences for the pharmacy workers’ skills, jurisdictions, status, and visibility.

AB - Robotics is a rapidly expanding area of digital innovation with important implications for organizational practice in multi-occupational settings. This paper explores the influence of robotic innovations on the boundary dynamics of three different occupational groups — pharmacists, technicians, and assistants — working in a hospital pharmacy. We extend Pickering’s tuning approach to examine the temporally emergent process that entangled the mechanical elements and digital inscriptions of a dispensing robot with the everyday practices of hospital pharmacy work. We found that engagement with the robot’s hybrid and dynamic materiality over time reconfigured boundary relations among the three occupational groups, with important and contradictory consequences for the pharmacy workers’ skills, jurisdictions, status, and visibility.

KW - Implementation of new technology, robots, digital innovation, materiality, boundaries

M3 - Article

VL - forthcoming

JO - Organization Science

JF - Organization Science

SN - 1047-7039

ER -