Preventing identity theft : Identifying major barriers to knowledge-sharing in online retail organisations. / Maitlo, Abdullah; Ameen, Nisreen; Reza Peikari, Hamid ; Shah, Mahmood.

In: Information Technology and People, Vol. 32, No. 5, 07.10.2019, p. 1184-1214.

Research output: Contribution to journalArticle

Published

Standard

Preventing identity theft : Identifying major barriers to knowledge-sharing in online retail organisations. / Maitlo, Abdullah; Ameen, Nisreen; Reza Peikari, Hamid ; Shah, Mahmood.

In: Information Technology and People, Vol. 32, No. 5, 07.10.2019, p. 1184-1214.

Research output: Contribution to journalArticle

Harvard

Maitlo, A, Ameen, N, Reza Peikari, H & Shah, M 2019, 'Preventing identity theft: Identifying major barriers to knowledge-sharing in online retail organisations', Information Technology and People, vol. 32, no. 5, pp. 1184-1214. https://doi.org/10.1108/ITP-05-2018-0255

APA

Maitlo, A., Ameen, N., Reza Peikari, H., & Shah, M. (2019). Preventing identity theft: Identifying major barriers to knowledge-sharing in online retail organisations. Information Technology and People, 32(5), 1184-1214. https://doi.org/10.1108/ITP-05-2018-0255

Vancouver

Author

Maitlo, Abdullah ; Ameen, Nisreen ; Reza Peikari, Hamid ; Shah, Mahmood. / Preventing identity theft : Identifying major barriers to knowledge-sharing in online retail organisations. In: Information Technology and People. 2019 ; Vol. 32, No. 5. pp. 1184-1214.

BibTeX

@article{0efd9752e635486b9a26108f4ed1148a,
title = "Preventing identity theft: Identifying major barriers to knowledge-sharing in online retail organisations",
abstract = "Purpose – Knowledge-sharing (KS) for preventing identity theft has become a major challenge for organisations. The purpose of this paper is to fill a gap in the literature by investigating barriers to effective KS in preventing identity theft in online retail organisations. Design/methodology/approach – A framework was proposed based on a reconceptualisation and extension of the KS enablers framework (Chong et al., 2011). A qualitative case study research method was used for the data collection. In total, 34 semi-structured interviews were conducted in three online retail organisations in the UK. Findings – The findings suggest that the major barriers to effective KS for preventing identify theft in online retail organisations are: lack of leadership support; lack of employee willingness to share knowledge; lack of employee awareness of KS; inadequate learning opportunities; lack of trust in colleagues; insufficient information-sourcing opportunities and information and communications technology infrastructure; a weak KS culture; lack of feedback on performance; and lack of job rotation. Practical implications – The research provides solutions for removing existing barriers to KS in preventing identity theft. This is important to reduce the number of cases of identity theft in the UK. Originality/value – This research extends knowledge of KS in a new context: preventing identity theft in online retail organisations. The proposed framework extends the KS enablers framework by identifying major barriers to KS in the context of preventing identity theft.",
author = "Abdullah Maitlo and Nisreen Ameen and {Reza Peikari}, Hamid and Mahmood Shah",
year = "2019",
month = "10",
day = "7",
doi = "10.1108/ITP-05-2018-0255",
language = "English",
volume = "32",
pages = "1184--1214",
journal = "Information Technology and People",
issn = "0959-3845",
publisher = "Emerald Group Publishing Ltd.",
number = "5",

}

RIS

TY - JOUR

T1 - Preventing identity theft

T2 - Identifying major barriers to knowledge-sharing in online retail organisations

AU - Maitlo, Abdullah

AU - Ameen, Nisreen

AU - Reza Peikari, Hamid

AU - Shah, Mahmood

PY - 2019/10/7

Y1 - 2019/10/7

N2 - Purpose – Knowledge-sharing (KS) for preventing identity theft has become a major challenge for organisations. The purpose of this paper is to fill a gap in the literature by investigating barriers to effective KS in preventing identity theft in online retail organisations. Design/methodology/approach – A framework was proposed based on a reconceptualisation and extension of the KS enablers framework (Chong et al., 2011). A qualitative case study research method was used for the data collection. In total, 34 semi-structured interviews were conducted in three online retail organisations in the UK. Findings – The findings suggest that the major barriers to effective KS for preventing identify theft in online retail organisations are: lack of leadership support; lack of employee willingness to share knowledge; lack of employee awareness of KS; inadequate learning opportunities; lack of trust in colleagues; insufficient information-sourcing opportunities and information and communications technology infrastructure; a weak KS culture; lack of feedback on performance; and lack of job rotation. Practical implications – The research provides solutions for removing existing barriers to KS in preventing identity theft. This is important to reduce the number of cases of identity theft in the UK. Originality/value – This research extends knowledge of KS in a new context: preventing identity theft in online retail organisations. The proposed framework extends the KS enablers framework by identifying major barriers to KS in the context of preventing identity theft.

AB - Purpose – Knowledge-sharing (KS) for preventing identity theft has become a major challenge for organisations. The purpose of this paper is to fill a gap in the literature by investigating barriers to effective KS in preventing identity theft in online retail organisations. Design/methodology/approach – A framework was proposed based on a reconceptualisation and extension of the KS enablers framework (Chong et al., 2011). A qualitative case study research method was used for the data collection. In total, 34 semi-structured interviews were conducted in three online retail organisations in the UK. Findings – The findings suggest that the major barriers to effective KS for preventing identify theft in online retail organisations are: lack of leadership support; lack of employee willingness to share knowledge; lack of employee awareness of KS; inadequate learning opportunities; lack of trust in colleagues; insufficient information-sourcing opportunities and information and communications technology infrastructure; a weak KS culture; lack of feedback on performance; and lack of job rotation. Practical implications – The research provides solutions for removing existing barriers to KS in preventing identity theft. This is important to reduce the number of cases of identity theft in the UK. Originality/value – This research extends knowledge of KS in a new context: preventing identity theft in online retail organisations. The proposed framework extends the KS enablers framework by identifying major barriers to KS in the context of preventing identity theft.

U2 - 10.1108/ITP-05-2018-0255

DO - 10.1108/ITP-05-2018-0255

M3 - Article

VL - 32

SP - 1184

EP - 1214

JO - Information Technology and People

JF - Information Technology and People

SN - 0959-3845

IS - 5

ER -