Nursing on the line: Experiences from England and Quebec (Canada)

C  Collin-Jacques; C  Smith; Chris Smith

doi:10.1177/0018726705050933

Nursing on the line: Experiences from England and Quebec (Canada)

C Collin-Jacques, C Smith, Chris Smith

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	532
Number of pages	28
Journal	Human Relations
Volume	58
Issue number	1
DOIs	https://doi.org/10.1177/0018726705050933
Publication status	Published - Jan 2005

Keywords

call centre
cross-national
development logic
industry formation
nursing labour process
occupation
CALL CENTERS
TELEPHONE-ADVICE
MANAGEMENT
SYSTEM
WORK

Access to Document

10.1177/0018726705050933

Cite this

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title = "Nursing on the line: Experiences from England and Quebec (Canada)",

keywords = "call centre, cross-national, development logic, industry formation, nursing labour process, occupation, CALL CENTERS, TELEPHONE-ADVICE, MANAGEMENT, SYSTEM, WORK",

author = "C Collin-Jacques and C Smith and Chris Smith",

year = "2005",

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KW - SYSTEM

KW - WORK

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