Managing service quality for competitive advantage in small engineering firms. / Maclaran, Pauline; McGowan, Pauric.

In: International Journal of Entrepreneurial Behaviour and Research, Vol. 5, No. 2, 1999, p. 35-47.

Research output: Contribution to journalArticle

Published
Original languageEnglish
Pages (from-to)35-47
JournalInternational Journal of Entrepreneurial Behaviour and Research
Volume5
Issue number2
Publication statusPublished - 1999

ID: 4083242