Managing service quality for competitive advantage in small engineering firms. / Maclaran, Pauline; McGowan, Pauric.
In: International Journal of Entrepreneurial Behaviour and Research, Vol. 5, No. 2, 1999, p. 35-47.Research output: Contribution to journal › Article
Published
| Original language | English |
|---|---|
| Pages (from-to) | 35-47 |
| Journal | International Journal of Entrepreneurial Behaviour and Research |
| Volume | 5 |
| Issue number | 2 |
| Publication status | Published - 1999 |
ID: 4083242