Managing service quality for competitive advantage in small engineering firms. / Maclaran, Pauline; McGowan, Pauric.
In: International Journal of Entrepreneurial Behaviour and Research, Vol. 5, No. 2, 1999, p. 35-47.Research output: Contribution to journal › Article › peer-review
Original language | English |
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Pages (from-to) | 35-47 |
Journal | International Journal of Entrepreneurial Behaviour and Research |
Volume | 5 |
Issue number | 2 |
Publication status | Published - 1999 |
ID: 4083242