Inter-Satisfaction between Website and Automated Call Distribution (ACD) Systems. / Yongho Hyun, Martin; Kim, Hyeon Cheol; O'Keefe, Robert.
In: Journal of Travel and Tourism Marketing, Vol. 31, No. 8, 2014, p. 1039-1056.Research output: Contribution to journal › Article › peer-review
Published
| Original language | English |
|---|---|
| Pages (from-to) | 1039-1056 |
| Number of pages | 18 |
| Journal | Journal of Travel and Tourism Marketing |
| Volume | 31 |
| Issue number | 8 |
| Early online date | 15 Oct 2014 |
| DOIs | |
| Publication status | Published - 2014 |
This open access research output is licenced under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
ID: 30903697