Customer service for small firms: a model and some empirical evidence. / Maclaran, Pauline.

In: Journal of Small Business and Enterprise Development, Vol. 3, No. 3, 1996, p. 1-8.

Research output: Contribution to journalArticlepeer-review

Published

Standard

Customer service for small firms: a model and some empirical evidence. / Maclaran, Pauline.

In: Journal of Small Business and Enterprise Development, Vol. 3, No. 3, 1996, p. 1-8.

Research output: Contribution to journalArticlepeer-review

Harvard

Maclaran, P 1996, 'Customer service for small firms: a model and some empirical evidence', Journal of Small Business and Enterprise Development, vol. 3, no. 3, pp. 1-8.

APA

Maclaran, P. (1996). Customer service for small firms: a model and some empirical evidence. Journal of Small Business and Enterprise Development, 3(3), 1-8.

Vancouver

Maclaran P. Customer service for small firms: a model and some empirical evidence. Journal of Small Business and Enterprise Development. 1996;3(3):1-8.

Author

Maclaran, Pauline. / Customer service for small firms: a model and some empirical evidence. In: Journal of Small Business and Enterprise Development. 1996 ; Vol. 3, No. 3. pp. 1-8.

BibTeX

@article{f61c2e0de6ec4867a8147f95b1284fa4,
title = "Customer service for small firms: a model and some empirical evidence",
author = "Pauline Maclaran",
year = "1996",
language = "English",
volume = "3",
pages = "1--8",
journal = "Journal of Small Business and Enterprise Development",
issn = "1462-6004",
publisher = "Emerald Group Publishing Ltd.",
number = "3",

}

RIS

TY - JOUR

T1 - Customer service for small firms: a model and some empirical evidence

AU - Maclaran, Pauline

PY - 1996

Y1 - 1996

M3 - Article

VL - 3

SP - 1

EP - 8

JO - Journal of Small Business and Enterprise Development

JF - Journal of Small Business and Enterprise Development

SN - 1462-6004

IS - 3

ER -