Customer service for small firms: a model and some empirical evidence. / Maclaran, Pauline.

In: Journal of Small Business and Enterprise Development, Vol. 3, No. 3, 1996, p. 1-8.

Research output: Contribution to journalArticle

Published
Original languageEnglish
Pages (from-to)1-8
JournalJournal of Small Business and Enterprise Development
Volume3
Issue number3
Publication statusPublished - 1996

ID: 4620895