Mrs Suja Chacko

Supervised by

  • Neil Conway First/primary/lead supervisor


Educational background

•PhD in Organisational Psychology (2009 - underway)

•Chartered Fellow of the Chartered Institute of Personnel and Development (FCIPD), UK

•Masters in Management Studies (MMS), 1986, University of Bombay

•Bachelor of Arts (B.A) in Psychology, 1983, University of Bombay (Gold medallist)

Personal profile

Suja is a part-time PhD student in the Department of Management. She is an experienced senior HR professional and works as a Human Resources Consultant with a range of clients in both the public and private sectors and serves as a non-legal member on Employment Tribunals. A Chartered Fellow of the Chartered Institute of Personnel and Development, Suja has a Masters in Management Studies and a Bachelors degree in Psychology. Her research interests include strategic human resource management, work engagement, attribution theory and performance. 

Research interests

My PhD research examines the role of a strong HRM system in contributing to work engagement and other employee outcomes. I use a theoretical framework developed by Bowen and Ostroff (2004) which posits that HR systems communicate messages to employees so that they form a collective sense of expected behaviours and that employee attitudes and behaviour are influenced not only through content (i.e. practices) but also HRM system features. In my research, I test and extend this framework, examining how employee attributions and sense-making about the HRM system influence perceptions about the level of organisational support and fairness and work engagement. I also consider the line manager’s role in influencing employee perceptions of a strong HRM system. My research involves the development of a new measure of HRM system strength and is a longitudinal investigation, with a two-wave panel study as well as a ten-day daily diary study.

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