Dr Stephen Jackson

Personal profile



Stephen Jackson is a Senior Lecturer in Management - Technology and Information Management focused. He holds a  PhD from Queen’s University of Belfast.


Stephen is a SAP ERP 6.0 EhP6 Certified Business Process Integration Associate and is also a fellow of the Higher Education Academy (FHEA). He has taught at various Universities in the UK, including the University of Southampton and Queen's University of Belfast. He has held a visiting appointment at the University of Nottingham, Malaysia.


Prior to joining academia, Stephen worked as an IT consultant for PricewaterhouseCoopers. He has worked on a variety of IT projects across various industry sectors in Europe and Asia, and continues to work in a consultancy capacity, advising organisations and government in the areas of electronic government, IT strategy and social/cultural aspects of IT implementation. He has recently completed a consultancy assignment for the Malaysian Government investigating user satisfaction evaluation of online services.


Stephen has published in a number of international journals including Information and Organization, Journal of the Association for Information Science and Technology, Computers in Human Behavior, Information Systems Frontiers, Studies in Higher Education, Behaviour and Information Technology, International Journal of Information Management, British Journal of Educational Technology, among others. His article published in Information and Organization featured as the second most downloaded article from January 2014 – December 2014.  

 He has served/continues to serve as: 

  • Associate Editor for the track 'Information Systems for a Sharing Society' (European Conference on Information Systems, 2019).
  • Associate Editor for the track 'Digital Platforms, On-Line Communities, and Open Governance' (International Conference on Information Systems, 2017).
  • Associate Editor for the track 'IS Adoption and Diffusion' (European Conference on Information Systems, 2016, 2017).
  • Track Co-Chair (‘ICT and Organisation’) for the 10th Mediterranean Conference on Information Systems (2016). 


Research interests

  • Electronic Government
  • Human Behaviour and Information Systems
  • Managing Information Systems Projects 
  • Organisational Culture 

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