Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping

Abdul Rehman Shahid; Amany Elbanna

doi:10.1007/978-3-319-43597-8_10

Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

The crowdsourcing literature is dominated by the view that the crowd can be controlled and that owners should adopt different technologies to control it and its output. This paper questions the agency and role of the crowd. Specifically, it questions how and to what extent can control over the crowd be exercised. To this end, the paper adopts an interpretive approach to the enquiry. It examines a case of crowdsourcing in the understudied area of humanitarian response. Concepts from structuration theory are adopted to interpret the data. The analysis reveals the paradox of crowd interaction and owner control in crowdsourcing. It shows the crowd to be made up of knowledgeable and reflexive groups that effectively tackle methods aimed at controlling them. The implications of the study are then discussed.

Original language	English
Title of host publication	Nordic Contributions in IS Research
Subtitle of host publication	7th Scandinavian Conference on Information Systems, SCIS 2016 and IFIP8.6 2016, Ljungskile, Sweden, August 7-10, 2016, Proceedings
Publisher	Springer International Publishing
Pages	135-148
Number of pages	14
Volume	259
ISBN (Electronic)	978-3-319-43597-8
ISBN (Print)	978-3-319-43596-1
DOIs	https://doi.org/10.1007/978-3-319-43597-8_10
Publication status	Published - 2 Aug 2016

Publication series

Name	Lecture Notes in Business Information Processing
Publisher	Springer International Publishing
Volume	259
ISSN (Electronic)	1865-1348

Access to Document

10.1007/978-3-319-43597-8_10

http://link.springer.com/chapter/10.1007%2F978-3-319-43597-8_10

SM4EM: Social Media for Emergency Management: challenges and opportunities
Elbanna, A. (PI)
British Academy
1/04/15 → 31/03/17
Project: Research

Cite this

Shahid, A. R., & Elbanna, A. (2016). Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping. In Nordic Contributions in IS Research: 7th Scandinavian Conference on Information Systems, SCIS 2016 and IFIP8.6 2016, Ljungskile, Sweden, August 7-10, 2016, Proceedings (Vol. 259, pp. 135-148). (Lecture Notes in Business Information Processing; Vol. 259). Springer International Publishing. https://doi.org/10.1007/978-3-319-43597-8_10

Shahid, Abdul Rehman ; Elbanna, Amany. / Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping. Nordic Contributions in IS Research: 7th Scandinavian Conference on Information Systems, SCIS 2016 and IFIP8.6 2016, Ljungskile, Sweden, August 7-10, 2016, Proceedings. Vol. 259 Springer International Publishing, 2016. pp. 135-148 (Lecture Notes in Business Information Processing).

@inproceedings{7b36438b2c334723ba22f17df7fea4e1,

title = "Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping",

abstract = "The crowdsourcing literature is dominated by the view that the crowd can be controlled and that owners should adopt different technologies to control it and its output. This paper questions the agency and role of the crowd. Specifically, it questions how and to what extent can control over the crowd be exercised. To this end, the paper adopts an interpretive approach to the enquiry. It examines a case of crowdsourcing in the understudied area of humanitarian response. Concepts from structuration theory are adopted to interpret the data. The analysis reveals the paradox of crowd interaction and owner control in crowdsourcing. It shows the crowd to be made up of knowledgeable and reflexive groups that effectively tackle methods aimed at controlling them. The implications of the study are then discussed.",

author = "Shahid, {Abdul Rehman} and Amany Elbanna",

year = "2016",

month = aug,

day = "2",

doi = "10.1007/978-3-319-43597-8_10",

language = "English",

isbn = "978-3-319-43596-1",

volume = "259",

series = "Lecture Notes in Business Information Processing",

publisher = "Springer International Publishing",

pages = "135--148",

booktitle = "Nordic Contributions in IS Research",

}

Shahid, AR & Elbanna, A 2016, Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping. in Nordic Contributions in IS Research: 7th Scandinavian Conference on Information Systems, SCIS 2016 and IFIP8.6 2016, Ljungskile, Sweden, August 7-10, 2016, Proceedings. vol. 259, Lecture Notes in Business Information Processing, vol. 259, Springer International Publishing, pp. 135-148. https://doi.org/10.1007/978-3-319-43597-8_10

Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping. / Shahid, Abdul Rehman; Elbanna, Amany.
Nordic Contributions in IS Research: 7th Scandinavian Conference on Information Systems, SCIS 2016 and IFIP8.6 2016, Ljungskile, Sweden, August 7-10, 2016, Proceedings. Vol. 259 Springer International Publishing, 2016. p. 135-148 (Lecture Notes in Business Information Processing; Vol. 259).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping

AU - Shahid, Abdul Rehman

AU - Elbanna, Amany

PY - 2016/8/2

Y1 - 2016/8/2

N2 - The crowdsourcing literature is dominated by the view that the crowd can be controlled and that owners should adopt different technologies to control it and its output. This paper questions the agency and role of the crowd. Specifically, it questions how and to what extent can control over the crowd be exercised. To this end, the paper adopts an interpretive approach to the enquiry. It examines a case of crowdsourcing in the understudied area of humanitarian response. Concepts from structuration theory are adopted to interpret the data. The analysis reveals the paradox of crowd interaction and owner control in crowdsourcing. It shows the crowd to be made up of knowledgeable and reflexive groups that effectively tackle methods aimed at controlling them. The implications of the study are then discussed.

AB - The crowdsourcing literature is dominated by the view that the crowd can be controlled and that owners should adopt different technologies to control it and its output. This paper questions the agency and role of the crowd. Specifically, it questions how and to what extent can control over the crowd be exercised. To this end, the paper adopts an interpretive approach to the enquiry. It examines a case of crowdsourcing in the understudied area of humanitarian response. Concepts from structuration theory are adopted to interpret the data. The analysis reveals the paradox of crowd interaction and owner control in crowdsourcing. It shows the crowd to be made up of knowledgeable and reflexive groups that effectively tackle methods aimed at controlling them. The implications of the study are then discussed.

U2 - 10.1007/978-3-319-43597-8_10

DO - 10.1007/978-3-319-43597-8_10

M3 - Conference contribution

SN - 978-3-319-43596-1

VL - 259

T3 - Lecture Notes in Business Information Processing

SP - 135

EP - 148

BT - Nordic Contributions in IS Research

PB - Springer International Publishing

ER -

Shahid AR, Elbanna A. Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping. In Nordic Contributions in IS Research: 7th Scandinavian Conference on Information Systems, SCIS 2016 and IFIP8.6 2016, Ljungskile, Sweden, August 7-10, 2016, Proceedings. Vol. 259. Springer International Publishing. 2016. p. 135-148. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-319-43597-8_10

Who is in Control in Crowdsourcing Initiatives? An Examination of the Case of Crowdmapping

Abstract

Publication series

Access to Document

Projects

SM4EM: Social Media for Emergency Management: challenges and opportunities

Cite this