Upward communication in organisations - how ingratiation and defensive reasoning impedes thoughtful action

Dennis Tourish, Naheed Tourish

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationFeedback: The Communication of Praise, Criticism, and Advice
EditorsR Sutton, M Hornsey, K Douglas
Place of PublicationLondon
PublisherPeter Lang
Publication statusPublished - 2012

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