@inproceedings{5fadc03b5f0e475f97d404fb7394b427,
title = "The influences of negativity and review quality on the helpfulness of online reviews",
keywords = "Interpersonal evaluation theory, Negativity bias, Online reviews, Word-of-mouth",
author = "Wu, \{Philip Fei\} and \{Van Der Heijden\}, Hans and Korfiatis, \{Nikolaos Th\}",
year = "2011",
month = dec,
day = "1",
language = "English",
isbn = "9781618394729",
volume = "5",
pages = "3710--3719",
booktitle = "International Conference on Information Systems 2011, ICIS 2011",
note = "32nd International Conference on Information System 2011, ICIS 2011 ; Conference date: 04-12-2011 Through 07-12-2011",
}