Sticking and Making: Technology as glue for families separated by prison

Lizzie Coles-Kemp, Anna Kotova

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Everydayness links the histories and crescendos of our lives. Once we lose this "glue", many of our reference points for linking these histories are lost and the
structure and patterns of our lives start to unravel. For families separated by prison, telephone calls and letters offer a form of glue, but punitive
structures place many constraints on this type of communication. These constraints result in a transformation of technology, often resulting in re-configuration to the point where it plays a different role in the prison context. The analysis presented in this paper points to the need for developing both
technologies that support the sharing of everyday experiences and that have functionality to help families re-establish and adjust family relationships and roles. In this analysis we consider how the punitive climate impacts on communication technology design and how to balance this climate with the objective of strengthening family ties.
Original languageEnglish
Title of host publicationUK Academy for Information Systems Conference Proceedings 2014
Number of pages28
Publication statusPublished - 2014


  • Communication technology
  • technological practices
  • Imprisonment

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