Mindful Organising and the Interplay of Human, Technological and Algorithmic Agencies in IT Incident Management.

Archi Apronti

Research output: ThesisDoctoral Thesis

143 Downloads (Pure)
Original languageEnglish
QualificationPh.D.
Awarding Institution
  • Royal Holloway, University of London
Supervisors/Advisors
  • Elbanna, Amany, Supervisor
  • Lam, Alice, Advisor
Award date1 Jul 2020
Publication statusUnpublished - 2020

Keywords

  • IT infrastructure
  • IT incident management
  • High reliability organisation
  • Mindful organising
  • IT operations
  • IT incident
  • IT failure
  • HRO
  • Smart IT
  • Technological Agency
  • Algorithmic agency
  • sociomaterial practices
  • Smart Technology

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