Implications of the selfie for marketing management practice in the era of celebrity

Christopher Hackley, Rungpaka Amy Hackley, Dina H Bassiouni

Research output: Contribution to journalArticlepeer-review

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Abstract

Purpose
This conceptual paper explores the implications of the selfie for marketing management in the era of celebrity. The purpose is to show that the facilitation of the creative performance of consumer identity is a key element of the marketing management task for the media convergence era.

Approach
The paper uses the selfie, the picture of oneself taken by oneself, as a metaphor to develop a conceptual exploration of the nature of marketing in the light of the dominance of celebrity and entertainment in contemporary media and entertainment.

Findings
The paper suggests that marketing management in the era of convergence should facilitate consumers’ identity projects through participatory initiatives. Marketers must furnish and facilitate not only the props for consumers mediated identity performances, but also the scripts, sets and scenes, plot devices, cinematographic and other visual techniques, costumes, looks, movements, characterizations and narratives.

Research limitations/implications
This is a conceptual paper that sketches out the beginning of a re-framed, communication-focused vision of marketing management in the era of media convergence.

Practical implications
Marketing managers can benefit from thinking about consumer marketing as the stage management of consumer visual, physical, virtual, sensory and psychic environments that enable consumers to actively participate in celebrity culture.

Originality/value
This paper suggests ways in which marketing practice can emerge from its pre-digital frame to embrace the new digital cultures of consumption.
Original languageEnglish
Pages (from-to)49-62
Number of pages14
JournalMarketing Intelligence and Planning
Volume36
Issue number1
DOIs
Publication statusPublished - 2018

Keywords

  • selfie
  • Celebrity
  • Marketing and cultural context

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