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Impact of Quality Management on Employee Performance: An Indian Manufacturing Case Study

Research output: Contribution to journalArticlepeer-review

Abstract

Digital Quality Management (QM) frameworks allow businesses to organise, track, and document quality procedures to ensure products meet mandated Indian standards. This study investigates the impact of QM practices on employee performance within the Indian manufacturing sector. It examines how structured quality roles enhance managerial skills, problem-solving capabilities, and customer demand management. Additionally, the paper explores the integration of modern production methodologies, such as Additive Manufacturing (AM) for product customisation, alongside traditional statistical frameworks like Six Sigma and Quality Control (QC).
Original languageEnglish
Pages (from-to)902-922
Number of pages21
JournalWSEAS Transactions on Business and Economics
Volume23
DOIs
Publication statusPublished - 30 Jun 2026

Keywords

  • Additive Manufacturing
  • Innovation Management
  • Performance Excellence
  • Quality Assurance
  • Quality Control
  • Technology Acceptance Model
  • Total Quality Management

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