Impact assessment in a non-government organisation

This project was conducted in a large development NGO to understand the challenges associated with assessing impact at both a programme and organisational level. Findings demonstrate that external stakeholders, such as governments and donors, increasingly demand accountability for funding and this has resulted in a move towards rigorous and professionalised impact assessment within NGOs. Findings also highlight that there are a range of impact assessment tools used by NGOs, yet resource constraints create challenges when undertaking such assessments.