ICT Enabling Customer Agility: A Dynamic Capabilities Perspective

Amany Elbanna, Petri Hallikainen, Hilkka Merisalo-Rantanen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Original language	English
Title of host publication	Thirty Eighth International Conference on Information Systems (ICIS)
Place of Publication	South Korea
Publication status	Published - Dec 2017

Keywords

@inproceedings{b19d4d728caf4865995d0b901ba838c4,

title = "ICT Enabling Customer Agility: A Dynamic Capabilities Perspective",

keywords = "customer agility, Dynamic Capabilities, sensing capability, responding capability, organisational change, business transformation",

author = "Amany Elbanna and Petri Hallikainen and Hilkka Merisalo-Rantanen",

year = "2017",

month = dec,

language = "English",

booktitle = "Thirty Eighth International Conference on Information Systems (ICIS)",

}

TY - GEN

T1 - ICT Enabling Customer Agility: A Dynamic Capabilities Perspective

AU - Elbanna, Amany

AU - Hallikainen, Petri

AU - Merisalo-Rantanen, Hilkka

PY - 2017/12

Y1 - 2017/12

KW - customer agility

KW - Dynamic Capabilities

KW - sensing capability

KW - responding capability

KW - organisational change

KW - business transformation

M3 - Conference contribution

BT - Thirty Eighth International Conference on Information Systems (ICIS)

CY - South Korea

ER -