| Original language | English |
|---|---|
| Title of host publication | Experiencing Human Resource Management |
| Editors | Chris Mabey, Denise Skinner, Tim Clark |
| Place of Publication | London |
| Publisher | Sage |
| Publication status | Published - 1998 |
Empowerment through quality management: employee accounts from inside a bank, a hotel and two factories
Research output: Chapter in Book/Report/Conference proceeding › Chapter