Empowerment through quality management: employee accounts from inside a bank, a hotel and two factories

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationExperiencing Human Resource Management
EditorsChris Mabey, Denise Skinner, Tim Clark
Place of PublicationLondon
PublisherSage
Publication statusPublished - 1998

Cite this