Companies wrestle with new era of negative online reviews and spiky consumers

Research output: Contribution to non-peer-reviewed publication › Internet publication

Original language	English
Specialist publication	The Conversation
DOIs	https://doi.org/https://theconversation.com/companies-wrestle-with-new-era-of-negative-online-reviews-and-spiky-consumers-64083
Publication status	Published - 5 Sept 2016

Access to Document

@misc{efd7c4fd246543f992877801950ba283,

title = "Companies wrestle with new era of negative online reviews and spiky consumers",

author = "Justin O'Brien and Sameer Hosany",

year = "2016",

month = sep,

day = "5",

doi = "https://theconversation.com/companies-wrestle-with-new-era-of-negative-online-reviews-and-spiky-consumers-64083",

language = "English",

journal = "The Conversation",

}

TY - GEN

T1 - Companies wrestle with new era of negative online reviews and spiky consumers

AU - O'Brien, Justin

AU - Hosany, Sameer

PY - 2016/9/5

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U2 - https://theconversation.com/companies-wrestle-with-new-era-of-negative-online-reviews-and-spiky-consumers-64083

DO - https://theconversation.com/companies-wrestle-with-new-era-of-negative-online-reviews-and-spiky-consumers-64083

M3 - Internet publication

JO - The Conversation

JF - The Conversation

ER -