Can We Operate in a Shared Economy: Insights from Global Logistics Sector

Satya Shah, Sharon Wong

Research output: Chapter in Book/Report/Conference proceedingConference contribution


The current global environment requires to continue improvement for innovative methods and practices of the business process management to be sustainableperformance including three-pillars (economic, social and environment) [1]. The term sharing generally defined as non- ownership and less tangible assets [2]. This paper presents the interconnection of “Sharing Economy” & “Sharing Logistics”. The paper aims to address the understanding of success factors towards sharing economy and development in global logistics and supply chainmanagement. Its achievement is based on a two-research methodology design that consists of the secondary sources review and case studies analysis. The study identifies that share economy logistics has opportunities and benefits fromrising costs of warehousing, transportation, and last-mile delivery to create customer value. Such as the omnichannel (customer focus) to increase customer expectation and improve customer experience. Beside generate value to thecustomer it has driven supply chain sustainability with blockchain as well.
Original languageEnglish
Title of host publicationIEEE International Conference on Management in Emerging Markets
Publication statusPublished - Aug 2021

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