Ask DoctorBot: Unpacking the Social Design Aspects of Symptom Assessment Chatbots

Yuanyuan Lai; Eleni Lioliou; Panos Panagiotopoulos

doi:10.1007/978-3-031-72234-9_5

Ask DoctorBot: Unpacking the Social Design Aspects of Symptom Assessment Chatbots

Yuanyuan Lai, Eleni Lioliou, Panos Panagiotopoulos

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Original language	English
Title of host publication	Disruptive Innovation in a Digitally Connected Healthy World
Subtitle of host publication	23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11–13, 2024, Proceedings
Editors	Rogier van de Wetering, Remko Helms, Ben Roelens, Samaneh Bagheri, Yogesh K. Dwivedi, Ilias O. Pappas, Matti Mäntymäki
Publisher	Springer, [Cham]
Pages	53-64
Number of pages	12
Edition	1
ISBN (Electronic)	978-3-031-72234-9
ISBN (Print)	978-3-031-72233-2
DOIs	https://doi.org/10.1007/978-3-031-72234-9_5
Publication status	Published - 11 Sept 2024

Publication series

Name	Lecture Notes in Computer Science
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Access to Document

10.1007/978-3-031-72234-9_5

Cite this

Lai, Y., Lioliou, E., & Panagiotopoulos, P. (2024). Ask DoctorBot: Unpacking the Social Design Aspects of Symptom Assessment Chatbots. In R. van de Wetering, R. Helms, B. Roelens, S. Bagheri, Y. K. Dwivedi, I. O. Pappas, & M. Mäntymäki (Eds.), Disruptive Innovation in a Digitally Connected Healthy World: 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11–13, 2024, Proceedings (1 ed., pp. 53-64). (Lecture Notes in Computer Science). Springer, [Cham]. https://doi.org/10.1007/978-3-031-72234-9_5

Lai, Yuanyuan ; Lioliou, Eleni ; Panagiotopoulos, Panos. / Ask DoctorBot : Unpacking the Social Design Aspects of Symptom Assessment Chatbots. Disruptive Innovation in a Digitally Connected Healthy World: 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11–13, 2024, Proceedings. editor / Rogier van de Wetering ; Remko Helms ; Ben Roelens ; Samaneh Bagheri ; Yogesh K. Dwivedi ; Ilias O. Pappas ; Matti Mäntymäki. 1. ed. Springer, [Cham], 2024. pp. 53-64 (Lecture Notes in Computer Science).

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Lai, Y, Lioliou, E & Panagiotopoulos, P 2024, Ask DoctorBot: Unpacking the Social Design Aspects of Symptom Assessment Chatbots. in R van de Wetering, R Helms, B Roelens, S Bagheri, Y K. Dwivedi, IO Pappas & M Mäntymäki (eds), Disruptive Innovation in a Digitally Connected Healthy World: 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11–13, 2024, Proceedings. 1 edn, Lecture Notes in Computer Science, Springer, [Cham], pp. 53-64. https://doi.org/10.1007/978-3-031-72234-9_5

Ask DoctorBot: Unpacking the Social Design Aspects of Symptom Assessment Chatbots. / Lai, Yuanyuan; Lioliou, Eleni; Panagiotopoulos, Panos.
Disruptive Innovation in a Digitally Connected Healthy World: 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11–13, 2024, Proceedings. ed. / Rogier van de Wetering; Remko Helms; Ben Roelens; Samaneh Bagheri; Yogesh K. Dwivedi; Ilias O. Pappas; Matti Mäntymäki. 1. ed. Springer, [Cham], 2024. p. 53-64 (Lecture Notes in Computer Science).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Lai Y, Lioliou E, Panagiotopoulos P. Ask DoctorBot: Unpacking the Social Design Aspects of Symptom Assessment Chatbots. In van de Wetering R, Helms R, Roelens B, Bagheri S, K. Dwivedi Y, Pappas IO, Mäntymäki M, editors, Disruptive Innovation in a Digitally Connected Healthy World: 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11–13, 2024, Proceedings. 1 ed. Springer, [Cham]. 2024. p. 53-64. (Lecture Notes in Computer Science). doi: 10.1007/978-3-031-72234-9_5