AI in the Workplace: Exploring Chatbot Use and users' emotions

Lorentsa Gkinko, Amany Elbanna

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

Original languageEnglish
Title of host publicationResponsible AI and Analytics for an Ethical and Inclusive Digitized Society
Publication statusPublished - 2021


  • AI Chatbot
  • Chatbot
  • technology use
  • digital transformation
  • future of work
  • new ways of working
  • Digital ways of working

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