@inproceedings{9d13b1a4acae42ebadcabd5d046d1efe,
title = "A Multivocal and Multilevel Institutionalist Perspective to Analyse Information Technology Enabled Change in the Public Service in Africa",
author = "Roberta Bernardi",
year = "2008",
language = "English",
volume = "267",
pages = "271--280",
editor = "Barrett, \{Michael \} and E. Davidson and Catherine Middleton and J. DeGross",
booktitle = "IT in the Service Economy: Challenges and Possibilities for the 21st Century",
publisher = "Springer",
}