AI for Inclusion: Examining the Role of GenAI in Bridging the Gender and Minority Gap in the UK Technology Sector

This study investigates the role of Generative Artificial Intelligence (GenAI) technologies in software programming training, focusing on the social inclusion of women, minorities and those from lower socio-economic backgrounds. GenAI tools such as GitHub Copilot and ChatGPT streamline software development, however, concerns exist around over-reliance, particularly for novice developers. This research aims to understand the practices surrounding GenAI use in learning to code and explore how GenAI can support underrepresented groups in learning programming. The study will adopt a multi-method approach involving topic modelling of Reddit comments related to “AI in code learning” and a grounded theory analysis of interviews and observations of the GenAI use within social enterprises’ training programmes for underrepresented groups. This research contributes to understanding how GenAI can empower a diverse workforce to advance more inclusive software solutions and will inform policy on the use of GenAI for more inclusive workforce development in the tech sector.

We utilise a multi-method research design: a computationally intensive approach followed by a qualitative approach. By using these research methods, we can validate our findings from multiple angles strengthening the overall credibility and trustworthiness of our research. The first phase involves gathering comments on from Reddit, a popular platform among software programmers to share opinions and exchange ideas about different aspects of software and coding. In the second phase of data collection, we will gather qualitative data from computer science academics and social enterprises that focus on training women and people from disadvantaged groups to become software developers and enter the tech industry. In this phase, the methods of data collection are interviews and observations.

This study will have a significant impact for various stakeholders, including researchers, policymakers, educators, industry practitioners, and charitable organisations focused on diversity and inclusion in technology. For researchers, it offers novel insights into the intersection of AI, inclusion, and skill development, providing avenues for further investigation into more effective strategies for inclusive technology education. Charitable organisations working to empower disadvantaged individuals in the tech sector can draw from the study's outcomes to optimise their training programs and maximise impact to enhance learning outcomes for underrepresented groups. Policymakers can leverage the findings to inform policies promoting more inclusive AI training programs and workforce development initiatives. Industry practitioners can gain valuable insights into leveraging AI for diversity and inclusion efforts within their organisations, fostering innovation and competitiveness. Overall, this study has the potential to catalyse positive change by fostering collaboration, innovation, and inclusivity in the technology sector.

Total Award Value: £9820