Xiaoxia Cao — Royal Holloway Research Portal

EmailXiaoxia.Cao.2018live.rhul.acuk

1 Conference contribution
1 Other contribution

To Err is Human: Understanding customers' ambivalence towards chatbots
Cao, X., Ameen, N. & Hackley, C., 24 May 2023, Proceedings of the European Marketing Academy.
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Open Access
Consumer Interactions With Artificial Intelligence – Enabled Chatbots In Retail Shopping Experiences
Cao, X., 25 Oct 2021
Research output: Other contribution

The CHRONOS Seed Corn funding 23/24
Li, A. (Recipient) & Cao, X. (Recipient), 13 Feb 2024
Prize: Prize (including medals and awards)