Angela Heeler

Angela Heeler


Personal profile

Research interests

Angela's research concerns small businesses who have been victims of online crime. When describing being a victim of online crime, people outline the steps they have taken immediately after the crime has taken place. The sentiments they attach to their experiences of becoming a victim, reflect how they felt at the time of being asked about the incident - and not at the time that it happened. Moreover, the journeys taken by the victims to regain or restore their data security is rarely explored in existing studies.

The thesis aims to close this gap by exploring what it means to be a victim of cyber crime in the short-, medium- and long-term, focussing on the victims' journeys. Framed within information security and criminology bodies of literature and building on an initial exploratory study into social media and bank account compromise, the proposed methodology includes co-producing knowledge with victims of online crime.

Personal profile

Angela read Mathematics and Computer Science at undergraduate level and returned many years later to Royal Holloway to complete a Masters in Information Security with Year in Industry. During the intervening years, Angela worked in the Oil and gas sector in IT and then lived abroad working with small businesses.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 16 - Peace, Justice and Strong Institutions

Education/Academic qualification

Information Security, MSc with Year in Industry, Securing London's SMEs, Royal Holloway, University of London

Award Date: 2 Dec 2017

Mathematics and Computer Science, BSc, Royal Holloway, University of London